How do you promote knowledge sharing?

Knowledge sharing seem to be a hard challenge.

So, here is the question: How do you promote knowledge sharing inside your team and/or organization?

Please share your awesome tips and resources to go deeper on the subject!

Comments

[Mykezero]

Tough one, being the person who wants to acquire the knowledge, you can use these methods:

1. Take the next maintenance task for any system you do not know:

   • A small ticket is your way into understanding at least the entry point of a system.

2. Pair program with someone who does know the system:

   • You drive and let them steer you into solving the problem or implementing the system.

3. Ask your teammates / manager about the system:

   • They will probably give you an overview and show you the essential parts of the program / system / interaction points.

4. Play with the code and see what happens:

• Make sure the author has taken into consideration that production resources should be disabled by default; no one wants DEV emails going to customers..

Now, as the person who has the knowledge:

1. Write tests for your team:

   • Free documentation along with making sure the system works!

2. Create a wiki and put important processes there.

   • I usually use a markdown editor like Ghosterwriter and using Pandoc to convert the markdown to whatever format is needed.

3. Be willing to share the knowledge and share multiple times if you must:

   • As a team member, it's your job to empower your teammates. Plus, you may need them to know if you ever want to go on vacation!!

[amabe_dev]

If anybody read this comment, I highly recommend reading the article. It is very well written and makes a lot of good points.

The same link but bigger. Because it deserve to take some place here in the comments.

Tips for Boosting Knowledge Sharing

Robin Duda (they/them) ・ Oct 7 ・ 8 min read

#devjournal #leadership #agile

[amabe_dev]

An idea that I found interesting lately is taking notes as a team.

The idea is to have a low friction process for the team to take notes and share them with others.

I found this article from @cassidoo really interesting on the subject (it is from this article that I learned about the idea):

Cassidy

@cassidoo

This article I wrote just published, check it out if you wanna learn about the importance of notes!

cc @TheLeadDev

leaddev.com/communication-…

05:28 AM - 18 Aug 2022

[amabe_dev]

First of all, I think that we should try to provide an environment as safe as possible for anybody to share.

I think that people will not share their knowledge if they fear being judged or if they are in a very competitive environment where their knowledge is their edge over the others.

[OssiDev]

Communities of practice.