Giving a guarantee/SLA on the site support is simply not only the deciding factor to choose a Hosting provider. It is the deep domain expertise in e-commerce / Magento, regardless of their claim is what needed. Check your #Magento #Managed #Service #Provider with these questions:http://www.i95dev.com/choosing-best-magento-managed-hosting-provider/
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While guarantees and SLAs are important, they don't tell the whole story when choosing a managed magento hosting provider, especially for e-commerce and Magento. It's crucial to evaluate their track record, support quality, and understanding of specific e-commerce needs.