What does MuleSoft do?

MuleSoft has been part of the Salesforce family for over a year. During this time, we have helped companies achieve digital transformation by easily connecting all their business systems. So what does MuleSoft do? Let's explore the powerful world of integration.

Technological innovation has brought chaos

Over the past 30 years, corporate technology has exploded. Today, an average company has 900 applications that are only 29% connected to each other. This creates a workload for IT teams, who must implement, maintain and manage an increasing number of applications and systems.

This year, the requests for IT projects will increase by 32%. However, despite this growth, most IT teams will see a budget increase of less than 10% and this will prevent them from focusing on innovation. A recent study of global IT leaders found that nearly 70% of IT teams' time is devoted to ensuring simple operation rather than innovation.

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This is also happening at a time when customer needs are changing. To remain competitive in the fourth industrial revolution, companies now have to implement a multitude of technologies such as SaaS applications, blockchain, artificial intelligence, cloud ... the list is endless!

A digital transformation is no longer an option, but a necessity. Technologies already on the market today have changed the expectations of customers, who now want fast, digital on-demand experiences or will otherwise turn to other vendors.

The more digital transformation initiatives need to be implemented, the wider the distribution gap will be. This is a balance that most organizations still cannot find. Central to solving this great challenge is understanding how integration drives digital transformation.

And here is MuleSoft.

So what does MuleSoft do?

Customers expect connected experiences. They don't want to see the joints between your systems and departments. MuleSoft brings all of this together to help organizations change and innovate faster by making it easy to connect any application, data and device with Application Programming Interfaces ( APIs ) . APIs are messengers that take requests and tell a system what a user wants to do, then return the response to that user.

MuleSoft makes it easy to unify data to provide a complete customer view, automate business processes, and create connected experiences. Using a modern API-based approach, each integration becomes a reusable building block . This streamlining of a reusable process enables organizations to accelerate IT deployment, increase organizational agility, and deliver innovation at scale.

The results speak for themselves. Forrester found that MuleSoft customers realize a 445% ROI in just three years and that they have been able to free up to 90% of developer time from API maintenance and integrations.