Amazon Q Business is a powerful AI-powered assistant by AWS designed to enhance productivity and streamline workflows within organizations. Q offers integration with various built-in plugins like Jira, ServiceNow, Salesforce & Zendesk.
In this blog post, we'll explore how to add the Jira plugin to Amazon Q Business and create Jira issues seamlessly.
Steps:
1. Prepare you Jira instance
- Go to your Jira account, you can create a free-tier account for this use case.
- In your profile Account section go to security tab
- Now click on "Create and Manage API tokens"
- Now select "Create API token"
- Give a descriptive name of your choice
- Copy the generated API token & paste it somewhere in notes.
Note : You may not see the API token again, store it securely.
2. Create your Jira plugin
- Navigate to Amazon Q business in AWS console.
- Inside application, go to "Plugins" and click "Add plugin".
- Choose "Jira" as the plugin type.
- Enter plugin name and URL for your Atlassian account
- Under Authentication section - create an AWS Secrets Manager secret using name, Atlassian - username and API token you had previously copied
- For Roles, you can either choose an existing service role or create a new one
- Lastly, review and add the plugin configuration.
3. Test the integration
- Browse to the deployed URL of the Q application [you can find this in your application settings in console].
- From the plugins drop-down select Jira-Plugin
- Ask the application to create issue with any additional details if required
It will ask you to review the issue once, you can even edit or add additional details here
[For example here I added emails]Once done click on submit
Q will provide summary along with URL of the newly created issue.
- Browse back to your Atlassian account to check the newly created issue
Additional Tip : Make sure you add relevant data source to application based on your organizations line of work. This will help Q to create issue's that are more relevant hence saving a lot of time.
That's it for this guide, hope this helped!
Feel free to comment for any questions, feedbacks or suggestions.
P.S. - Here's your reminder to start working on that personal project!
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