A silent revolution is reshaping the world of work. For a long time, application development was an exclusive domain reserved for programming experts. Not anymore.
With the rise of low code/no code (LCNC) tools, employees are taking control: they create their own applications, automate tasks, and innovate without waiting for IT. A new era is beginning, where professionals are also becoming builders of digital solutions.
Citizen developers are redefining how businesses operate. But is this transformation a powerful driver of innovation, or a ticking time bomb that could cause chaos in IT systems?
This shift could reshape the future of work.
Citizen Developer: A Revolution Underway?
Who Are These New App Creators?
Forget the classic image of a developer behind a screen full of code. Today, professionals are taking ownership of technology to innovate, automate tasks, and solve their own problems.
A Citizen Developer is an employee who, without technical training, uses low code or no code platforms to build applications tailored to their needs.
## What Are low code and no code?
low code and no code are approaches that allow application development with little or no coding.
- low code: Reduces the need for manual coding by using visual interfaces, pre-built models, and drag-and-drop tools. It speeds up development while allowing some customization.
- no code: Entirely visual, requiring no coding, making it accessible for non-technical users to create applications. These technologies enable employees to quickly design solutions that fit their needs without constantly relying on IT teams.
Why Are Companies Betting on Citizen Development?
A Solution to Today’s Development Challenges?
Companies are rapidly adopting low code and no code for three major reasons:
- Shortage of Developers – IT experts are scarce and expensive, making digital project management more complex.
- Cost and Time Savings – Developing a no code application can cost up to 80 percent less than a traditional project.
- Agility and Accelerated Innovation – Teams can quickly test and implement solutions without waiting for IT.
Which Departments Benefit the Most?
- Human Resources: Automating recruitment, managing schedules.
- Marketing: Creating dashboards and analytics tools in just a few clicks.
- Finance: Generating reports, automating accounting processes.
low code and no code are no longer just for startups—every industry is getting involved.
A Goldmine or a Headache for Companies?
While Citizen Development promises time savings and flexibility, it also brings significant challenges.
The Promises of Citizen Development
- *Autonomy *– Employees no longer need to wait for IT to address their needs.
- Process Optimization – Automating repetitive tasks is now accessible to everyone.
- Enhanced Creativity and Innovation – Employees become drivers of digital transformation.
Risks That Should Not Be Overlooked
- Security Issues – Developing without IT approval can expose businesses to vulnerabilities.
- Application Quality – Without oversight, the risk of errors or ineffective applications increases.
- Shadow IT – Uncontrolled no code usage can lead to a proliferation of non-compliant tools within the company.
How Can Companies Structure and Manage This Evolution?
The rise of Citizen Developers is an opportunity, but without clear guidelines, it can lead to risks like Shadow IT, where unauthorized applications proliferate outside IT’s control.
1. Establish an IT Governance Framework
Companies should define clear rules on:
- Authorized Tools – Identify secure no code/low code platforms that comply with company standards.
- Permissions and Access – Define who can create, modify, or delete applications.
- Application Approval – Set up a process where IT validates and monitors employee-developed applications.
2. Train and Certify Employees
Not everyone is naturally inclined toward digital tools. It is essential to:
- Offer internal training on low code/no code platforms.
- Encourage certifications, such as Microsoft Power Platform and OutSystems.
- Organize hackathons or workshops to foster internal innovation.
3. Encourage IT-Business Collaboration
Instead of viewing Citizen Developers as a threat, IT leaders should integrate them into their ecosystem. A successful model is an IT-business partnership, where IT provides guidelines and technical support.
Will Professional Developers Disappear?
Some believe no code will replace developers, but that is a myth. Instead, their role is evolving to focus on:
- Architecture and integration of LCNC-developed solutions.
- Supervising business applications to ensure quality and security.
- Developing more complex tools requiring advanced coding.
The job market will see a new synergy between Citizen Developers and professional developers.
The Future of Work: Will Everyone Be a Citizen Developer?
A Lasting Trend or Just a Fad?
Many experts predict that by 2030, over 60 percent of business applications will be built using low code/no code. This shift implies:
- New skill requirements – Proficiency in LCNC tools will become essential.
- Impact on employability – Employees who can create their own solutions will have a competitive edge.
- A paradigm shift in IT – Less traditional coding, more focus on integration and no code solution management.
Conclusion
The rise of Citizen Developers marks a major evolution in the workplace. Thanks to low code/no code tools, more employees will be able to create solutions without relying on developers.
However, this transformation requires a structured approach: IT governance, training, and IT-business collaboration. Platforms like Softyflow support this transition by offering secure and efficient tools for structured, effective development.
The future will not be 100 percent Citizen Developer, but companies must embrace this trend to stay competitive.
Frequently Asked Questions
Can a Citizen Developer fully replace a traditional developer?
No. Citizen Developers complement traditional developers. They automate and create internal tools, but for complex projects, a developer’s expertise remains essential.
What are the best platforms to get started?
Popular choices include:
- no code: Bubble, Adalo, Glide
- low code: Softyflow, OutSystems, Mendix, Microsoft PowerApps
- Automation: Zapier, Make (formerly Integromat), Airtable
What are the cybersecurity risks?
The biggest risk is Shadow IT, where unsecured applications are created outside IT’s control. To prevent this, companies need strict IT governance.
Do you need specific training to become a Citizen Developer?
No, but training in no code/low code tools and basic data management is highly recommended.
How can IT departments support this shift?
By implementing:
- Tailored training programs
- A strong IT governance policy
- Closer collaboration with business teams
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