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✅ How to Avoid Bad Salesforce Partners: The Three-Question Test
With over 23 years in the Salesforce ecosystem, the author witnessed both successful and problematic project outcomes. His consulting experience emphasizes understanding these disparities to help avoid negative partnerships, as failed projects can critically impact digital transformation efforts. A Forbes article highlights the need for more focus on the root causes of these failures. To aid decision-makers in hiring, he recommends including three key questions in interviews, targeting intangible skills rather than just technical expertise, as the foundation for project success.
✅ Transfer from Salesforce Agentforce to real Agents
If an Agentforce agent cannot resolve a customer's request, we can transfer the messaging session to a real human agent for further assistance. Follow the provided steps for guidance on this process.
✅ "I'm Killing Chatter!" Will Parker Harris Retire the Collaboration Tool?
Salesforce co-founder Parker Harris announced the impending discontinuation of Chatter, stating, "I built Chatter, I'm going to kill Chatter." He highlighted a strategic shift towards Slack and enhanced AI integrations as the future of collaboration within Salesforce. This transition raises questions for current Chatter users about the future of Salesforce's collaboration tools and the implications of this change.
✅ Bring Your Google BigQuery Data Lake to Data Cloud: Part 1, Data In
The seamless integration of Google BigQuery with Data Cloud using the Zero Copy strategy represents a monumental shift in how developers approach data management.
✅ Mastering the Types of Exceptions in Salesforce
Exceptions are a crucial aspect of Salesforce development, as they manage errors efficiently within applications. This blog post explores common exceptions in Salesforce Apex, their causes, and offers solutions through try-catch blocks, emphasizing the importance of effectively handling potential errors.
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