316: Customer Experience with Gerry McGovern

Show Description

Gerry McGovern is our guest this week to talk about listening to your customers, what big companies do right and wrong, how to avoid living in the past, and consulting Chris on how a new feature for CodePen could be developed.

⭐️LogRocket

Stop guessing why bugs happen. LogRocket lets you replay what users do on your site, helping you reproduce bugs and fix issues faster.

What else can you do with LogRocket?

• Session replay - see a pixel-perfect replay of what the user saw.

• Redux - inspect actions and state at any point in time

• Network activity - view every network request and response

• Console and errors - Inspect console logs and JavaScript errors.

[Try it for free for 14 days at LogRocket.com](https://synd.co/2KteJyY)

⭐️Jetpack

Jetpack is a WordPress plugin that combines all sorts of powerful functionality into a single plugin. Here's a handful of things it can do:

- Secure and back up your site.
- Connect your social media accounts for easy publishing after posting.
- Enable Markdown and editing enhancements.
- Increase performance though CDN-hosted and responsive images and video.

Episode source